How long does it take to get my order?
These cards are mostly handmade, and quality is very important to us. Once you have submitted all your info and photos, please allow up to 4 weeks for completion. You will receive correspondence throughout the process.
What is your Refund/Return Policy?
There are no refunds or returns unless we receive your photos, and none of them can be used at all due to poor quality. At that time, we will reach out to you. Other than that, since a lot of time is involved, and we send you proofs of the front and back to be approved and checked for any errors, we do not offer refunds or returns.
We will not print anything we consider inappropriate or illegal.
How thick are the cards?
The cards are printed at 16pt.
These cards are mostly handmade, and quality is very important to us. Once you have submitted all your info and photos, please allow up to 4 weeks for completion. You will receive correspondence throughout the process.
What is your Refund/Return Policy?
There are no refunds or returns unless we receive your photos, and none of them can be used at all due to poor quality. At that time, we will reach out to you. Other than that, since a lot of time is involved, and we send you proofs of the front and back to be approved and checked for any errors, we do not offer refunds or returns.
We will not print anything we consider inappropriate or illegal.
How thick are the cards?
The cards are printed at 16pt.
Photo Info:
- The minimum size to avoid pixilation is 375x525.
- Accepted file formats are PNG and PDF.
- Must own full copyrights to photos - Please see Photo Agreement Terms.
- You will submit photos at checkout.
- You may submit 1-5 photos for us to choose from.
- We select the photo that best works for the card if you send multiple to choose from.
- If none of your photos will work due to quality, we will contact you and refund your money.
- Please be sure when you pick your design to consider if the photos you have will work best with it, and please note some designs require more than 1 photo.
What does “Graded Style Prism Card” mean?
A graded style card will be one card, which we will prism for you and put into a plastic case with the child’s name on a label at the top. You can see examples of these on the website. It is modeled after “Graded Cards” in the industry. It makes a great collectible as it keeps the card in great condition over the years. |
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What are “Cards to Trade”?
Cards to trade are the same print as your graded style card, only they are not prism and not in cases. They are great to trade with friends and hand out. Cards to trade are the same print as your graded style card, only they are not prism and not in cases. They are great to trade with friend, use them for birthday parties in favor bags, and even mail them to your favorite athletes or teams!
What sports do you make cards for?
We make cards for any and every sport!
Cards to trade are the same print as your graded style card, only they are not prism and not in cases. They are great to trade with friends and hand out. Cards to trade are the same print as your graded style card, only they are not prism and not in cases. They are great to trade with friend, use them for birthday parties in favor bags, and even mail them to your favorite athletes or teams!
What sports do you make cards for?
We make cards for any and every sport!
What information should I put on the front and back of the card?
Front: Name – Number – School – Mascot You will upload a logo at check out as well. Examples for the back: Height, Age, Position, Stats, Weight, Age, Nickname, Awards, Season Record, Favorite Quote, Graduating Class Year, Favorite player, Favorite Team, & Hometown, etc. For legibility, you are limited to 150 characters. |
I don't see a design that fits my schools colors?
We change our designs every couple weeks. Some designs can be color matched, look for those in the descriptions. You may be best off to select Designers Choice and we will make a design custom to your color scheme and team based on the photos you provide.
Do you need my child’s autograph for the autograph card?
Great question! No, we leave a space for your child to sign when they receive their card. We suggest markers or pens that do not smear.
How big are the boxes?
Boxes are 11X8X2 inches and are made out of thick cardboard. Boxes come in options of Black or White and will have your child’s name, number, and sport on the front in team-colored vinyl.
What if something is spelled wrong on the card?
When you order, you submit all info as it is to appear on the card. Once we make your card, we will send you artwork for approval. The front and the back. This is where you will want to double-check all the spelling. If you approve it at this time and something was incorrect, there will be a $10 charge to reprint.
Do you ship?
Yes, we do ship orders, and we have local pick up for orders near Dayton, OH. This can be specified at checkout.
I want to do an order for my entire team, is that an option?
Yes, we do team orders. It is best to email those requests to CustomRookieCards@Gmail.com Local teams we can quote, including photography. So we can set up a time to come out and take photos of your entire team to assure we have the best photos for the cards. We will also discuss what team options tailored to fit what you are looking for.
I ordered cards and want to reorder more of the same cards, is that possible?
Yes, if you have ordered cards from us, you have 90 days to reorder more of the same print. Please email us at CustomRookieCards@Gmail.com. We will not charge art and design fees for Re-prints.
How does this process work?
If you are interested in a team order please email CustomRookieCards@Gmail.com for a price and discuss different options available.
If it is for an individual order, go to shop. Select your package. Browse the designs. Then upload all of your contact info, info for the card, photos, logo etc. Select any add-ons you may want (A custom box, Card Stand, or autograph cards), and checkout. You will receive a confirmation email and within 5 business days you will receive an email with a front and back proof to approve. Once approved will print and finish your order and either ship or reach out to you for pick up. Please allow orders to take up to 4 weeks from confirmation email to be full completed. Thank you!!
We change our designs every couple weeks. Some designs can be color matched, look for those in the descriptions. You may be best off to select Designers Choice and we will make a design custom to your color scheme and team based on the photos you provide.
Do you need my child’s autograph for the autograph card?
Great question! No, we leave a space for your child to sign when they receive their card. We suggest markers or pens that do not smear.
How big are the boxes?
Boxes are 11X8X2 inches and are made out of thick cardboard. Boxes come in options of Black or White and will have your child’s name, number, and sport on the front in team-colored vinyl.
What if something is spelled wrong on the card?
When you order, you submit all info as it is to appear on the card. Once we make your card, we will send you artwork for approval. The front and the back. This is where you will want to double-check all the spelling. If you approve it at this time and something was incorrect, there will be a $10 charge to reprint.
Do you ship?
Yes, we do ship orders, and we have local pick up for orders near Dayton, OH. This can be specified at checkout.
I want to do an order for my entire team, is that an option?
Yes, we do team orders. It is best to email those requests to CustomRookieCards@Gmail.com Local teams we can quote, including photography. So we can set up a time to come out and take photos of your entire team to assure we have the best photos for the cards. We will also discuss what team options tailored to fit what you are looking for.
I ordered cards and want to reorder more of the same cards, is that possible?
Yes, if you have ordered cards from us, you have 90 days to reorder more of the same print. Please email us at CustomRookieCards@Gmail.com. We will not charge art and design fees for Re-prints.
How does this process work?
If you are interested in a team order please email CustomRookieCards@Gmail.com for a price and discuss different options available.
If it is for an individual order, go to shop. Select your package. Browse the designs. Then upload all of your contact info, info for the card, photos, logo etc. Select any add-ons you may want (A custom box, Card Stand, or autograph cards), and checkout. You will receive a confirmation email and within 5 business days you will receive an email with a front and back proof to approve. Once approved will print and finish your order and either ship or reach out to you for pick up. Please allow orders to take up to 4 weeks from confirmation email to be full completed. Thank you!!